INTRODUCTION

Smile Up Ltd take your privacy seriously and respects the privacy of all its users and take. This policy covers the collection, processing and other use of personal data under the Data Protection Act 1998 (DPA) and the General Data Protection Regulation (GDPR). The DPA strengthens the control and personal autonomy of data subjects over their personal data in line with international standards, namely with the GDPR and the European Convention for Protection of Individuals with regards to automatic processing of personal data. The DPA also aims to align the Mauritius provisions for data protection with the current and challenging technological and other advancements that have occurred.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.smileup.us , including any other media form.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

COLLECTION OF PERSONAL DATA

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

1.      Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us or when you choose to participate in various activities related to the Site. 

2.      Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, and your access times.

3.      Financial Data

Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase and order.

4.      Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

USE OF YOUR INFORMATION

We may hold and process personal data that you provide to us in accordance with the DPA and GDPR.

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

1.      To Fulfill and manage purchases, orders, payments, and other transactions related to the Site

2.      Monitor and analyze usage and trends to improve your experience with the Site

3.      To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service;

4.      Where you have consented to receive our e-newsletters, latest product release information, raffles from time to time to provide that to you.

DISCLOSURE OF YOUR INFORMATION

All personal data are processed at our registered office in Mauritius. No third party has access to such personal data, unless specifically required by law. In certain instances, Smile Up Ltd may be called upon to disclose and transfer personal data to certain jurisdictions which do not afford or guarantee that appropriate safeguards are in place to protect such personal data. In that connection, by providing us with your consent to such disclosure and transfer, you understand and expressly agree that there may be risks involved in such disclosure and transfer being made.

We may share information we have collected about you in certain situations. Your information may be disclosed as follows: 

1.      By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

2.      Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. 

3.      Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

THIRD PARTY WEBSITES

The Site may contain links to third-party websites and applications of interest, including advertisements and external services that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site.

SECURITY

The transmission of information via the Internet or email is not completely secure.  Although we will do our best to protect your personal data, we cannot guarantee the security of data while you are transmitting it to our site; any such transmission is at your own risk.  Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorized access.

USE OF COOKIES

Our Website uses cookies. We use cookies to gather information about your computer for our services and to provide statistical information regarding the use of our Website. Such information will not identify you personally – it is statistical data about our visitors and their use of our Website.

This statistical data does not identify any personal details whatsoever. We may also gather information about your general Internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer, as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Website and the service that we provide to you.

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our Website.

CHANGES TO THIS POLICY

We reserve the right to make changes to this Privacy Policy at any time and for any reason. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

 

 

We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at Smile Up Ltd, 3^rd Floor, Goliva Court Building, St Jean Royal Road, Quatre Bornes, Mauritius or marketing@smileup.us